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Storage

FAQ

    Key Information

    Select the item you wish to transfer, the server, and the character who should receive it, then click “Transfer”.

    Your selected character will receive them via the in-game mail system. When a new item appears in your mailbox, you will receive a notification.  

    Once sent to the game, items cannot be transferred on to another character.

    Please contact our support service.

    Please contact our support service.

    An error may occur:

    • if you try and transfer several packs to one character;
    • if you previously transferred an early access pack to a character and try to transfer another early access pack to the same character (items from different packs cannot be transferred to one character);
    • if you try and transfer an upgraded early access pack before transferring the pack itself. Please note that an upgraded pack may be transferred only to the character that already has the basic pack.